Saturday, September 20, 2008

Hafari for tiles

Tiles go on the floor, tiles go on walls. Tiles serve different purposes and come in various textures and a multitude of colours. Tile shopping is a big headache 'cos if we didn't know what we wanted, we wouldn't know what we wanted. The options are just too much for novices like us to handle.

Not to say that we wouldn't have got it right eventually, we're not completely aesthetically impaired after all, but the selection process would have taken a lot longer if we didn't have Linewerkz to help narrow our choices down for us.

William brought us to Hafari on Balestier to buy tiles for our kitchen, bathrooms and a small foyer area for the entrance of our unit. I didn't get the name of the first sales rep who attended to us but she was all bright-eyed and eager to show us around. What impressed me about her was her ability to switch from Mandarin to perfect English with a little hint of an unplaceable accent, but quite plainly not Singlish. But while she was cool and professional, she passed us on to her colleague, Thomas, whom William knew personally.

Animated with his explanations, in possession of excellent product knowledge, willing to take a chance with his recommendations, Thomas was easy to talk to and we could trust his taste in the matching of tiles to our design. As June said, it was a relief to get service from someone who had the passion for his trade and someone who firmly believed in the worth of his product. Someone who can make the consumer happy that the purchase was money well spent.

2 comments:

aaronie said...

Hi,
Are your referring to Thomas Soon? Was he already working there in 2008?

Xmac said...

Hi
I didn't get Thomas' last name, so I don't know if he's the same person you are referring to. Still, if the description fits, he could be.