Therein lies the difference between having the work done by the master ID himself (which was our experience) and having the work done by an apprentice. While William controlled every aspect of our renovation with an iron fist over his workers, his poor apprentice showed how freshly minted green she was by getting properly bullied by everyone from her workers to her increasingly frantic client. The apprentice got run through the mill of tardy workers, delayed deliveries, assorted errors of calibration and other careless mistakes; and probably got yelled at quite a bit too by various parties.
We're kind'a sorry our recommendation for a trouble-free renovation experience turned out to be a more hairy one than expected for Jojo, and we're thankful she's not taking it to heart against us. As for the apprentice, we hope this job has taught her to be tougher and more in control of her resources, and not run home crying to mommy about all those mean people she's had to put up with. It's that kind of an industry, and she's just got to learn to survive in it.